51000 Privacy Policy — Protecting Our Users' Data
Your privacy is our priority. This policy explains exactly what information the 51000 platform collects, how it is used, how it is protected, and your rights as a user in Malaysia. Please read this policy in full before using our services.
Last Updated: January 2026
1. Information We Collect
When you register or use the 51000 platform, we collect several types of information to ensure the service runs safely and efficiently. The information collected falls into a few key categories:
Account Information
During registration, we collect your username, email address, phone number, and password in encrypted form. This information is required to verify your identity and grant access to your account.
Device & Browser Information
Our systems automatically record your IP address, device type, operating system, browser type and version, and screen resolution. This technical data is used solely for troubleshooting and optimising how the platform displays on your device.
Payment Information
All transactions on 51000 are processed in Malaysian Ringgit (RM / MYR). We retain transaction records including amounts, dates, and payment methods used (FPX, TNG eWallet, DuitNow). Full bank account numbers and card details are not stored directly by 51000 — processing is handled through certified third-party payment processors.
Cookies & Usage Data
We use session and persistent cookies to keep you logged in, store your platform preferences, and analyse usage patterns in aggregate. Usage data includes pages visited, session duration, games played, and interactions with the platform interface.
2. How We Use Your Information
51000 uses the information collected exclusively for purposes related to platform operations and user experience. The following are the primary purposes for which your data is used:
- Account Management — verifies your identity, processes logins, and maintains account security.
- Transaction Processing — processes deposits and withdrawals in RM, verifies payments, and sends receipts.
- Customer Support — helps us understand the context of your issue so we can provide accurate and efficient assistance.
- Platform security — detects suspicious activity, prevents fraud, and maintains system integrity.
- Service improvements — analyses aggregated usage data to improve the interface and overall gaming experience.
- Platform Communications — sends important notifications about your account, security, or policy changes. You may opt out of promotional communications at any time.
We do not use your data to build individual profiles for third-party advertising purposes, nor do we sell your information to advertisers.
3. Cookies & Tracking
The 51000 platform uses cookies to deliver a better and more secure experience. Cookies are small files stored on your device by your web browser.
Types of Cookies Used
- Session cookies — active only while you are logged in. Automatically deleted when you close your browser. Required for login session security.
- Preference cookies — saves your language and display settings so you don't have to reconfigure them each time.
- Analytics cookies — collects anonymised usage data to help us understand how users interact with the platform.
You can manage cookie settings through your browser. However, disabling session cookies may affect login functionality and account security.
4. Data Storage & Security
51000 takes robust technical and organisational measures to protect your personal data from unauthorised access, loss, alteration, or disclosure.
Technical Security Measures
- All data transmitted between your device and 51000's servers is encrypted using industry-standard security protocols.
- Passwords are stored in hashed form and cannot be read back — not even by our internal staff.
- Access to database systems is restricted to authorised personnel only and is fully logged.
- Security monitoring runs continuously to detect any unusual activity.
Data Retention Period
Account data is retained for as long as your account remains active. After account closure, data is kept for the period required to fulfil legal obligations or resolve any outstanding disputes. Transaction records are retained in accordance with applicable legal requirements.
Third-Party Sharing
51000 does not sell or rent your personal data to third parties. Your information may be shared only in the following circumstances: with payment processors for transaction purposes, with technical service providers operating on our behalf (subject to confidentiality agreements), or when required by law or a valid court order.
5. Your Rights as a User
As a 51000 user in Malaysia, you have the following rights regarding your personal data:
You may request a copy of the personal data we hold about you at any time through customer support.
If any of your information is inaccurate, you can update it through your account settings or by contacting our support team.
You may request deletion of your account and associated data, subject to any legal record-keeping obligations.
To submit any privacy rights request, contact the 51000 support team at: [email protected]. We will process your request within a reasonable timeframe.
6. Policy Updates & Contact Us
Changes to This Privacy Policy
51000 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Users will be notified of any significant changes via their registered email or in-platform notification before the changes take effect. The last updated date will always be shown at the top of this document.
Continued use of the 51000 platform after any changes are published constitutes acceptance of the updated privacy terms. We encourage you to review this page periodically.
Contact Us
If you have any questions, concerns, or complaints regarding your data privacy, please reach us through the following channels:
- Email: [email protected]
- Live Chat: Available in-platform after login, 24 hours a day
- Help Centre: Visit FAQ page for answers to frequently asked questions about privacy and account security
For more information about your rights and the platform's terms of use, please read our Terms & Conditions us.
While we take all technical measures to protect your data, account security also depends on your actions. Never share your password, enable two-factor authentication where available, and report any suspicious activity to our support team immediately.